Thursday 29 March 2012

The importance of spotting the dilemmas in your organisation

A dilemma is an internal conflict between 2 competing values. For example, I like chocolate and I want to have a six pack stomach.

Businesses are riddled with dilemmas - some generic, some sector specific and some company specific.

The difference between an average practitioner and an excellent one mostly shows up in how well they "square their dilemmas".

Unfortunately many dilemmas are so deeply entrenched that they are almost invisible to insiders in the company.

So it's a great question to ask your new hires before they become
"conditioned" !

Ken Thompson (aka The BumbleBee) blogs about bioteams, virtual collaboration and business simulation at