7 of the deception indicators I found particularly useful were:
- Isolated denial where the NO is only a small part of a very long answer
- Non Answer Statements such as “That’s a great question”
- Overly Specific Answers where technically the answer they gave is true but its not actually an answer to the specific question you asked them
- Referral Statements such as “I think I have already answered that” or “I refer you to my written answer”
- Answer Qualifiers such as “fundamentally” or “frankly” or “basically” or “to tell you the truth”
- Selective Memory such as “to the best of my knowledge”
Ken Thompson (aka The BumbleBee) blogs about bioteams, virtual collaboration and business simulation at www.bioteams.com.