Monday 11 June 2012

Do you know your default style for handling conflict and when to change it!

Researchers Thomas and Kilmann have identified the 5 most commonly used "conflict styles":
  1. Avoiding - "I will think about it tomorrow..."
  2. Accomodating - "Of course I will..."
  3. Competing - "My way or the highway..."
  4. Collaborating - "Lets try win-win..."
  5. Compromising - "Give a bit, take a bit ..."
However your default conflict style will not always be the best one for you in any given situation - you need to have all 5 styles in your repertoire!

Credit: Ginny Smith @ Lead Coach writing in Flybe in-flight Magazine May 2012

Ken Thompson (aka The BumbleBee) blogs about bioteams, virtual collaboration and business simulation at www.bioteams.com.




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